email - unknown host rejection

[badufamily]

Hey crew,
I am getting an unknown host rejection when trying to send email from a new machine on our net.
anone know what's up with that?

[badufamily]

continuing my testing - a third server on my side gets a different authn error.

phone support tossed up the white flag immediately on this question

[miken]

Hi! Are you trying to send e-mail using our mail.sonic.net outgoing server or are you using your own mail server?

[badufamily]

I have been using mail.sonic.net for a while now.
I'm not doing a forwarding thing altho I'm getting tempted.

is there a known-host rule?

here is the error message from one of my servers:
Sending email failed:
hostname: SpareP3364: Unknown host Login denied

[miken]

It looks like the mailbox is failing authorization. The outgoing server password probably just needs to be updated. This is within the realm of our Technical Support, so if you have any problems updating this feel free to give us a call at (707)547-3400. You can also request a callback at https://sonic.com/support_cba_request if you'd prefer that.

[badufamily]

The outgoing password is working fine on one of my servers. This server is hosted at my end of the land of Sonic, as are all the others I am adding.

Code: Select all

Delivered-To: [email protected]
Received: by 10.25.170.8 with SMTP id t8csp731385lfe;
        Thu, 7 Apr 2016 14:44:47 -0700 (PDT)
X-Received: by 10.66.237.33 with SMTP id uz1mr7699407pac.5.1460065486621;
        Thu, 07 Apr 2016 14:44:46 -0700 (PDT)
Return-Path: <[email protected]>
Received: from c.mail.sonic.net (c.mail.sonic.net. [64.142.111.80])
        by mx.google.com with ESMTPS id g70si2117804pfg.32.2016.04.07.14.44.46
        for <[email protected]>
        (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
        Thu, 07 Apr 2016 14:44:46 -0700 (PDT)
Received-SPF: pass (google.com: best guess record for domain of [email protected] designates 64.142.111.80 as permitted sender) client-ip=64.142.111.80;
Authentication-Results: mx.google.com;
       spf=pass (google.com: best guess record for domain of [email protected] designates 64.142.111.80 as permitted sender) [email protected]
Received: from FrontDoorCamera (192.169.21.35.static.etheric.net [192.169.21.35])
	(authenticated bits=0)
	by c.mail.sonic.net (8.15.1/8.15.1) with ESMTPA id u37LiV7i017491
	for <[email protected]>; Thu, 7 Apr 2016 14:44:31 -0700
Message-Id: <[email protected]>
To: =?utf-8?B?Y2FzZXlkQGdtYWlsLmNvbQ==?= <[email protected]>
From: =?utf-8?B?YmFkdWhxQHNvbmljLm5ldA==?= <[email protected]>
Subject: =?utf-8?B?QkFEVSBGcm9udCBEb29yIA==?=
Date: Thu, 07 Apr 2016 14:44:30 -0700
MIME-version: 1.0
Content-Type: multipart/mixed; boundary=curlsink-boundary
X-Sonic-CAuth: UmFuZG9tSVY5Nk6/A6W752RR7duUTxqcTqoYkoC22zBSXk9TW4/ATUMeZAAOWrkrI5qLT5RmQEz08MnHALvvdvfM2p+hdiXy
X-Sonic-ID: C;aAst6Qn95RGyeZFDXdaMvg== M;QtdK6Qn95RGyeZFDXdaMvg==
X-Spam-Flag: Unknown
X-Sonic-Spam-Details: not scanned (too big) by cerberusd

so the account is fine.

when I intentionally mangle the password I get a different error.

there is a pool of mail servers at the Sonic end?