FTTN primetime throttling on Youtube

[rtrinh]

Anyone else experiencing this? There's a thread on DSLforums in the ATT U-Verse section that is affecting a number of people including myself.

Luckily for us we can get around this using Sonic's VPN, but shouldn't "business" U-Verse not be affected by throttling?

[Guest]

I haven't had this specific problem, but I have seen issues with AT&T's network connectivity to other services. It's probably my biggest disappointment since switching to FTTN.

And it's certainly not up to Sonic's own network standards.

And the ironic thing is that they've just touted a wider rollout for their Gigapower gigabit fiber product.

I'm sure that superfast gigabit connection will be great for pulling down data from various servers at dialup speeds because AT&T's network sucks.

[Guessed]

AT&T automatically tracks everything you do. If you don't want to be tracked they charge you $29!!

http://arstechnica.com/business/2015/02 ... b-browsing

[quote="Guest"]

And the ironic thing is that they've just touted a wider rollout for their Gigapower gigabit fiber product.

[parker_day]

Is it actual throttling, or saturated interconnection with YouTube's CDN?

[pockyken007]

I have FTTN and I am not experiencing any throttling , said that I would love to see traffic logs when the suspected throttling happens

[rtrinh]

Here's the ongoing thread over on DSLforums I forgot to post. https://www.dslreports.com/forum/r30419 ... -on-Uverse

As of right now yep no issues with videos on Youtube and it seems to start happening around 5 or 6PM PST for us. I'll try to watch it around the suspected time it happens.

But definitely for me this has occurred for a number of days now. I can stream live video off twitch.tv without any problems on source while Youtube will act up.

[taupehat]

This is happening to me right now. It's really awful. On hold with support to at least log the complaint.

I'm glad I can have my Internet billed and supported through Sonic, but in the name of all that is worthy, AT&T is pure evil. Please Fusion please!

[dane]

I wonder if one of you can test: if you establish a VPN connection to one of Sonic's VPN platforms (Cisco, or OpenVPN), does the problem go away?

@taupehat, rather than phoning support, consider just sending them an email report, and they can open a ticket with AT&T regarding the issue. There's no need for you to wait on hold for an item that doesn't require interactive troubleshooting.

[taupehat]

Hi Dane! Am off hold and awaiting text reply - is that better or worse than an email ticket?

I'll try via VPN and report back the result.

[dane]

Hi Dane! Am off hold and awaiting text reply - is that better or worse than an email ticket?

I'll try via VPN and report back the result.

Email is probably better because it's not something they can really interactively fix, they simply need to report the issue to AT&T. The team working the email queue can do that, and you can make a more complete report than is possible via text.

Thanks for checking via VPN, that'd be useful info in your report!