I am the MIS director for a company that has used your ISP for web/email support for many years now. I contacted support today to figure out a way to block *.zip we are currently fighting a virus outbreak and our users have no real valid reason for sending/receiving .zip files. This virus propagates exclusively through email with .zip files and this seemed to be a good way to shut down propagation while we clean it's mess up. I was disappointed to get the following responses from support:
1) We have no means by which to filter zip files.
2) If you would like further help with this you will have to post the forums and/or wait an undetermined amount of time for a call back from the next level of support.
I have had this image in my mind of Sonic.net as a solution to the indifference and inadequacies of large ISPs and for many years now that is the gospel I have spread. Today's experience seems otherwise.
1) We have no means by which to filter zip files.
2) If you would like further help with this you will have to post the forums and/or wait an undetermined amount of time for a call back from the next level of support.
I have had this image in my mind of Sonic.net as a solution to the indifference and inadequacies of large ISPs and for many years now that is the gospel I have spread. Today's experience seems otherwise.