My internet never came back after the maintenance.
I unplugged the modem and router to force a power cycle and it hasn’t worked.
I unplugged the modem and router to force a power cycle and it hasn’t worked.
Hi Robert,
I'm sorry that there was an outage after the planned maintenance. We received report that the outage has been cleared. I know you already did it earlier this morning, but if you're still offline, then rebooting the router and modem should restore your service now.
I'm very sorry for the inconvenience.
Kind regards,
