Referral page not working?

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
9 posts Page 1 of 1
by fobkai99 » Thu Aug 22, 2024 1:07 pm
Is there an issue with referrals? Using the referral link, after you input the address to check availability, it loads a 404 message. Using the regular, non-referral availability button it works fine and let's you sign up as normal.
by evilrage84 » Thu Aug 22, 2024 2:17 pm
Same thing happened to me; I wasn’t able to get a referral because the page 404’d.
by jordan.m » Thu Aug 22, 2024 2:34 pm
Hello! Thank you for bringing this to our attention. I am looking into this and will report back here once I have more information.
Jordan M.
Community and Escalations Specialist
Sonic
by jordan.m » Thu Aug 22, 2024 2:51 pm
This has been reported to have been fixed. Please let me know if the trouble persists. Thank you again for reporting this issue!
Jordan M.
Community and Escalations Specialist
Sonic
by abel.b » Thu Aug 22, 2024 2:51 pm
Thanks for reporting this, it should be fixed now! :)
Sonic Programming
by fobkai99 » Thu Aug 22, 2024 3:46 pm
Works on Google Chrome (mobile), but not FireFox (mobile).
by evilrage84 » Thu Aug 22, 2024 4:20 pm
Is there a way to get credit for a referral we attempted to do while this wasn’t working?
by jordan.m » Fri Aug 23, 2024 11:52 am
evilrage84 wrote: Thu Aug 22, 2024 4:20 pm Is there a way to get credit for a referral we attempted to do while this wasn’t working?
Please DM me your address, and I will happily look into this.
Jordan M.
Community and Escalations Specialist
Sonic
by jordan.m » Fri Aug 23, 2024 12:59 pm
fobkai99 wrote: Thu Aug 22, 2024 3:46 pm Works on Google Chrome (mobile), but not FireFox (mobile).
If you are still having trouble with your web browser, I recommend clearing your cache and cookies. If that doesn't resolve the issue, please let me know.
Jordan M.
Community and Escalations Specialist
Sonic
9 posts Page 1 of 1