Can I create a guest internet account?

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
4 posts Page 1 of 1
by tbush » Tue Aug 08, 2023 10:13 am
I'm going to be sharing my internet randomly with the occasional neighbor in the adjoining studio, I don't want to share my PW with him.

I have Fusion Fiber

Thanks,
T
by jordan.m » Tue Aug 08, 2023 11:07 am
Hello! You can create a guest network and set a new password in the Eero app. To do so, click the settings icon first, then select "guest access." From there, you'll need to toggle guest access on, and you can modify the password for the guest network on the same page. If you have any questions or need any assistance, please call our tech support team at (855) 394-0100. We would be happy to help.
Jordan M.
Community and Escalations Specialist
Sonic
by tbush » Tue Aug 08, 2023 9:53 pm
That's great, thank you, but... The Eero app won't send me an activation code, so I can't use it. I haven't had time to call tech support, hopefully tomorrow.

Thanks Again,
T
by sonic.boom » Wed Aug 09, 2023 9:22 am
We can definitely help you with this, we'll just need to verify your account first. You can give our Technical Support team a call at (855)394-0100 any day from 8 AM-10 PM or we can contact you by e-mail, text or telephone.
Sean M.
Community & Escalations Specialist
4 posts Page 1 of 1