10G new install in Mission SF

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
4 posts Page 1 of 1
by brycerdaniel » Wed Apr 05, 2023 9:27 am
Hello,

I have a new install scheduled soon for a S Van Ness and 20th location in the Mission. Any way to know if there’s a chance of getting 10G as a new install or is it not available in this neighborhood yet?

Excited for Sonic regardless but still curious :D

Thanks!
by joeyyung911 » Wed Apr 05, 2023 9:45 am
Don't you know when you first ordered it??
Excelsior, Sonic Fiber
by brycerdaniel » Wed Apr 05, 2023 10:08 am
joeyyung911 wrote:Don't you know when you first ordered it??
Wasn’t sure if the website was up to date. I’ve been told one thing and received another with AT&T in the past so my expectations were at that level haha
by brandonc » Thu Apr 06, 2023 2:14 pm
brycerdaniel wrote:Hello,

I have a new install scheduled soon for a S Van Ness and 20th location in the Mission. Any way to know if there’s a chance of getting 10G as a new install or is it not available in this neighborhood yet?

Excited for Sonic regardless but still curious :D

Thanks!
Hi Bryce,

I'm happy to hear you're excited to get installed with our service! I checked your account and you are signed up for our 1gbps Fusion Fiber service. 10gbps Fiber isn't available for your address yet, but we will notify you via email when the announcement is made for your neighborhood.

I hope we can bring our 10gbps Fiber to your neighborhood in the near future.

Kind regards,
Brandon C.
Customer Support
Sonic
4 posts Page 1 of 1