I emailed customer service months ago and they were unable to give any specifics, nor were they able to give information on how I and my neighbors could help by lobbying the planning department in Oakland or Berkeley.
The unfortunately answer is, it varies. Finishment of the network involves completion of splicing at local convergence point cabinets, interconnection to backbone, central office equipment activation, and finally activation in our provisioning platforms. A very rough "few months" is probably realistic in most cases, but it's widely variable due to dependencies throughout the system. For example, we've had situations where we've had to wait a long time for permits to place a key backbone cable. Or, scenarios where an underground connection was required, and we had to coordinate and get that completed. Central office entrance cables can also hold things up, as can inside plant (in the CO) work.
Any updates here? Was similarly expecting a Nov 2018 rollout and have heard nothing at all from Sonic since that date, aside from the occasional marketing email. Been a loyal customer for many years and really looking forward to gigabit but the lack of information is frustrating!
In case this thread is being monitored, I'd love an update on when gigabit can be expected in the gaskill area, 53rd & Gaskill to be specific. Thanks!