Could Sonic staff please confirm that this issue is being worked on? As opposed to being ignored. It's a very serious problem. Especially awful for those of us with multiple un-joined accounts. One of mine is for a nonprofit (so it can't and shouldn't be connected to my personal accounts) and I need to monitor any expenses other board members might incur.
Having to log into multiple accounts every month is completely unreasonable, when all I want is to quickly scan the invoice for anomalies and file it away. It's not like Sonic is the only online bill I get every month either.
Honestly, I can't see any reason not to include invoice information in a private email to a customer. There are no privacy concerns (if there are, the customer needs to switch to a more private address), no software issues (because you used to do it), and it doesn't save Sonic any time or money (in fact it costs Sonic because they get more calls and emails to support about it).
The best reason Sonic can come up with is that the new version is prettier (or "more professional" whatever that means). Even if that were true (it's not; they're about the same), it's a bad reason to ruin functionality. It's not hard to design invoices to be pretty, professional, and functional. Either there's something else going on you're hiding or someone really dropped the ball here. No matter what it is, please just fix it!