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Outages in SF?
Posted: Sun Oct 14, 2012 8:08 pm
by Guest
Hi. Starting last evening we have been getting intermittent Internet service in San Francisco (Richmond). It's still not great and it's a little after 8pm. Any idea? I am a Fusion customer.
Thanks,
Dan
Re: Outages in SF?
Posted: Sun Oct 14, 2012 8:16 pm
by dane
That would generally be an issue with you loop or equipment. Ring support!
Re: Outages in SF?
Posted: Sun Oct 14, 2012 8:25 pm
by Guest
Thanks Dane. It's just weird because I haven't had any problems thus far and we've had it for almost a year now. I will give them a call.
Re: Outages in SF?
Posted: Sun Oct 14, 2012 8:37 pm
by Guest
Thanks Dane. That solved it. The tech was very helpful and just brought down the range or whatever it is and it's seems to be working great now.
Re: Outages in SF?
Posted: Sun Oct 14, 2012 8:40 pm
by dane
Guest wrote:Thanks Dane. That solved it. The tech was very helpful and just brought down the range or whatever it is and it's seems to be working great now.
Okay. If it continues, they can dispatch, or suggest other troubleshooting steps, so do call.