So ATT called today and as I picked up the phone I said to my son "this should be fun.":-).
The nice lady wanted to know what she could do to get me to come back since I was a "longtime loyal ATT customer." I explained that I had switched to Sonic Fusion so that I could save money and get better service than ATT. She seemed a bit puzzled but then I explained that I was paying $46/month for unmetered and uncapped DSL with unlimited local and long distance calling which was about $5/month cheaper than I'd been paying for 1.5Mb/s down. She tried to sell me on the Uverse extras but she didn't seem to have any that I was willing to pay for. We ended up talking for about 10 minutes as she went over TV, Internet, voice, cell, etc. In all cases, I told her that I paid less per month and I couldn't understand how ATT couldn't combine all my services and save. It would be nice if such feedback would make it to someone who would actually try to do something different and make a difference but I doubt it.
So, thanks to Sonic for offering up a great alternative to ATT in my area. I'm getting almost 12Mb/s down (actual, the modem claims 14) and 1.2Mb/s up. I hope that companies like Sonic and efforts like Google Fiber help drive this industry in the right direction. Keep up the good work. My neighbor gets his DSL/Voice converted to Sonic on Wednesday and he's excited about it.
peterb
The nice lady wanted to know what she could do to get me to come back since I was a "longtime loyal ATT customer." I explained that I had switched to Sonic Fusion so that I could save money and get better service than ATT. She seemed a bit puzzled but then I explained that I was paying $46/month for unmetered and uncapped DSL with unlimited local and long distance calling which was about $5/month cheaper than I'd been paying for 1.5Mb/s down. She tried to sell me on the Uverse extras but she didn't seem to have any that I was willing to pay for. We ended up talking for about 10 minutes as she went over TV, Internet, voice, cell, etc. In all cases, I told her that I paid less per month and I couldn't understand how ATT couldn't combine all my services and save. It would be nice if such feedback would make it to someone who would actually try to do something different and make a difference but I doubt it.
So, thanks to Sonic for offering up a great alternative to ATT in my area. I'm getting almost 12Mb/s down (actual, the modem claims 14) and 1.2Mb/s up. I hope that companies like Sonic and efforts like Google Fiber help drive this industry in the right direction. Keep up the good work. My neighbor gets his DSL/Voice converted to Sonic on Wednesday and he's excited about it.
peterb
