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Connection keeps dropping every 5 min
Posted: Sat Sep 15, 2012 8:28 pm
by Guest
I notice that about every 5 minutes tonight my dsl connection drops and I have to restart my browser. Is there a line problem in Napa Country tonight? I'm a brand new customer and never once had to deal with this with comcast. I hope this isn't a sign of things to come...
Re: Connection keeps dropping every 5 min
Posted: Sat Sep 15, 2012 10:25 pm
by virtualmike
The lease for your dynamic IP address expires after 5 minutes and must be renewed. Normally, that's invisible to users, but certain routers or directly connected computers may need to be configured to work with this.
Search the forum for "lease" to find discussions about this in the past.
Re: Connection keeps dropping every 5 min
Posted: Sun Sep 16, 2012 4:51 pm
by dane
Guest wrote:I notice that about every 5 minutes tonight my dsl connection drops and I have to restart my browser. Is there a line problem in Napa Country tonight? I'm a brand new customer and never once had to deal with this with comcast. I hope this isn't a sign of things to come...
You should ring support. But, as Mike notes, if it's exactly every five minutes, that's the DHCP lease time, and generally points toward a misconfigured firewall or firewall software on your side. (It rejects the DHCP lease renewal - pretty silly behavior.)