This has been a really helpful thread, I only wish I had found it before ordering Sonic fiber one week ago. Like others, I have been mostly impressed by their service level and promptness: only one week from the original order date to the "proposed installation" date (today 3/22/19, although I have deliberately deferred that until Thursday 3/28/19).
That being said, I wish some items were better explained: it took quite a bit of searching and asking in other Sonic forum posts to determine that only the true Sonic owned and installed "native service area" FTTP installations (as opposed to the re-sold AT&T fiber installations) get an ONT that can truly function directly
to a customer's router without needing one of the "forced rentals" of a residential gateway (RG) from AT&T. Given all the problems I see on various other forums (see: DSLReports, AT&T, SNBForums), with customers complaining about the very poor implementations of firmware on these AT&T supplied RGs (both the Pace 5268 and Arris BGW210) that at best are semi-functional in Bridge Mode (aka: IP-Passthrough, DMZ Plus, etc), or not at all
, this is really causing me to reconsider my choice of Sonic FTTP service. Frankly, I'm surprised I have not run across more complaints of this issue here on the Sonic Access forum, or at least more discussion of potential workarounds. I really, REALLY
don't want to give up using my own router (an Asus RT-AC68P running the Merlin customized firmware with various add-ons and scripts that further extend it's functionality and security).
Has anyone here on Sonic tried the switch based "hardware bypass" method? This seems to work well, as long as there are no power interruptions, ie: all items are on UPS devices. This method is best explained in the post by "rijh" on this page:https://www.snbforums.com/threads/att-g ... ost-445195I sincerely hope this method will work for me.
Also, on the subject of this thread about installation experiences and hardware devices, I just received (today, by USPS) the small box format Grandstream VOIP adapter that will have to be attached to the ports of a router or RG. It closely resembles many of the other VOIP boxes on the market that I have used in the past (including my old Linksys PAP2T, and the Obihai Obi200 that I currently use with Google Voice and other SIP services). This is a bummer in the sense that I was under the impression that it was directly the ONT device (hopefully the Adtran 411, but again perhaps only for native Sonic Fiber markets) that had a phone VOIP port: this would have made for a much cleaner installation in my garage, where I could have very easily had this device serve certain phones in the home, and still maintain others served by my old AT&T POTS service (for backup service). Grrr...yet another regret, and the service is not even installed yet....