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Continue Sonic DSL service if we drop AT&T landline?
Posted: Thu Aug 30, 2012 8:58 pm
by kelly
Hi, we currently have 3mb DSL (non-fusion) with Sonic. AT&T is continuing to raise our landline phone each month and we are planning on turning it off. If we shut off our landline (AT&T), will we be able to continue to use our Sonic DSL?
Re: Continue Sonic DSL service if we drop AT&T landline?
Posted: Thu Aug 30, 2012 10:43 pm
by kgc
No, if you shut off your AT&T line your DSL will be shut off by them at the same time.
Re: Continue Sonic DSL service if we drop AT&T landline?
Posted: Fri Aug 31, 2012 6:39 am
by gp1628
Congratulations for asking first.
I just went ahead and turned off my landline. It was a horrible mess. AT&T could not simply turn it back on. It took weeks for the cancel order to work its way thru all of the AT&T facets and databases and then weeks to start a new DSL request. Plus I had dedicated IP addresses which would no longer work because AT&T had basically rerouted me so I had to get a new set from Sonic then change all the settings on everything in the house.