Page 1 of 4

Forced switch to AT&T UVerse?

Posted: Mon Aug 13, 2012 7:50 pm
by bobrk
I have the Sonic ADSL Elite-S service. Just got a letter from AT&T saying that I was going to be switched to U-Verse. Can I ignore this letter or must I take action to stay with Sonic or is staying with Sonic even possible?

Re: Forced switch to AT&T UVerse?

Posted: Tue Aug 14, 2012 12:15 am
by wa2ibm
Bob:

Another Sonic ADSL customer asked the same question earlier:

viewtopic.php?f=10&t=792

Dane replied that this should not have happened and he'd like to see a copy of that letter. I haven't seen a reply to that comment as of yet. I'm also on Sonic ADSL (via an RT) and I'm also concerned about this possible forced conversion.

Re: Forced switch to AT&T UVerse?

Posted: Tue Aug 14, 2012 8:18 am
by bobrk
Thanks, I thought I'd seen that, but I couldn't find it in the forum...

Re: Forced switch to AT&T UVerse?

Posted: Tue Aug 14, 2012 8:49 am
by bobrk
It looks like a slamming tactic to me:

Image

I've already sent Dane a copy of the letter.

Re: Forced switch to AT&T UVerse?

Posted: Tue Aug 14, 2012 4:13 pm
by triciaday
Although this could just be a paperwork mistake, that is really shady on AT&T's part.

Re: Forced switch to AT&T UVerse?

Posted: Tue Aug 14, 2012 4:24 pm
by bobrk
Dane commented over on DSLReports that it could be a mistake.

I assume I can just ignore it for now.

Re: Forced switch to AT&T UVerse?

Posted: Sat Aug 25, 2012 1:45 pm
by bobrk
So are they actually going to fix this? I got another letter this week, with an extra copy in Spanish, in case I didn't get the message.

Re: Forced switch to AT&T UVerse?

Posted: Sun Aug 26, 2012 6:47 am
by gp1628
On the one hand they could be totally screwing up and converting all old DSL lines to Uverse not realizing how it would affect people who bought thru another ISP.

On the other hand, they could be switching DSL services to Uverse to simplify their system just because they are tired of keeping track of the differences. Maybe it will allow all of the old service to continue as usual but also open up some new features. Huh? Huh? Wouldnt that be nice?
(yeah I doubt it too but it would be nice)

Waiting for my letter
Gandalf Parker

Re: Forced switch to AT&T UVerse?

Posted: Sun Aug 26, 2012 9:39 pm
by virtualmike
I'd be concerned that AT&T has decided to cut down on copper from the CO, but switching to VRADS instead of RTs.

Re: Forced switch to AT&T UVerse?

Posted: Mon Aug 27, 2012 7:20 am
by bobrk
Interesting. I'm behind an RT or else I would have been on fusion already.