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cancelling Comcast - advice?

Posted: Mon Aug 20, 2018 9:38 am
by piranesi
What have people told Comcast lately, to completely cancel?

Now that I'm up and running with Sonic it's time to cancel Comcast. But I've read a number of stories about people who went to great lengths and even some who got billed for months after trying.

What little advice I find on the Internet says to tell them a lie about moving, and that they will probe about where you are moving in an effort to transfer service, and you need to have some story prepared. I happen to be a terrible liar.

Re: cancelling Comcast - advice?

Posted: Mon Aug 20, 2018 10:08 am
by dane
You could tell them you're moving to Costa Rica, that'd be my approach.

But, another option: Sonic is exploring providing "cancellation as a service", and we would be happy to perform the cancellation for you as part of that process development we're engaged in. If you'd like to do that, email [email protected] with a legible scanned or photographed copy of your bill. Include in the email your instructions on what services you'd like cancelled, and the pin number or access code for your account if you have set one.

Re: cancelling Comcast - advice?

Posted: Sun Aug 26, 2018 4:36 am
by danielg4
Had zero issues after claiming to be switching to Hulu TV, since Comcast owns that.

Re: cancelling Comcast - advice?

Posted: Sun Aug 26, 2018 8:26 am
by travlos
I cancelled by going into an office and handing them the equipment. No argument, no issues.

Re: cancelling Comcast - advice?

Posted: Thu Sep 13, 2018 9:25 am
by Clu42
You could always call and say you're cancelling in protest of Comca$t lobbying heavily and successfully killing net neutrality. I'm sure they won't take kindly to that, and totally cancel your service immediately.