Look at how ridiculous this bill looks below. I called Sonic to understand why I'm being charged for a phone line that looks like my 5 year-old son made multiple International calls. Question...why don't you offer a data only plan???
I called to complain, but the rep said, "It was part of the terms and conditions you agreed too." What a stupid response from a company that claims to have "Nice People" and "Award Winning Customer Service."
My Sonic bill has also surpassed my old Comcast bill, and I'm still experiencing high latency with their service, especially in the morning. Once my contract with Sonic is up in Feb 2019, I'll be migrating back to Comcast...unfortunately.
Voice Federal Subscriber Line Charge Fee - 6.50 6.50
STI-0254005-0/PAIR200
Voice Federal Universal Service Fund Fee - 1.66 1.66
STI-0254005-0/PAIR200
Voice California Lifeline Telephone Service 0.38 0.38
Surcharge - STI-0254005-0/PAIR200
Voice California Deaf and Disabled Telecom 0.04 0.04
Program Surcharge - STI-0254005-0/PAIR200
Voice California High Cost Fund-A Surcharge 0.03 0.03
- STI-0254005-0/PAIR200
Voice California Teleconnect Fund Surcharge 0.09 0.09
- STI-0254005-0/PAIR200
Voice California Advanced Services Fund 0.04 0.04
Surcharge - STI-0254005-0/PAIR200
Voice California 911 Emergency Surcharge - 0.06 0.06
STI-0254005-0/PAIR200
Voice San Francisco Access Line Fee - 3.39 3.39
STI-0254005-0/PAIR200
Voice California Public Utility Commission 0.03 0.03
User Fee - STI-0254005-0/PAIR200
Voice FCC Interstate Telecom Service 0.03 0.03
Provider Fee - STI-0254005-0/PAIR200
Property Tax Allotment Surcharge - 0.33 0.33
STI-0254005-0/PAIR200
Voice Regulatory Recovery Surcharge - 0.35 0.35
STI-0254005-0/PAIR200
Fusion Fiber Phone Service - 4157951060 - 0.00 0.00
STI-0254005-0/PAIR200
Fusion Fiber - 1 Gbps - STI-0254005-0 50.00 50.00
Fusion Fiber Information - STI-0254005-0 - 0.00 0.00
Data $40.00 Voice $10.00
Credit Prorate 2018-08-23 to 2018-07-24 for 9.19cr 9.19cr
Fusion Fiber RG Rental - STI-0254005-0
Charge Prorated discount from 2018-08-23 to 9.68 9.68
2018-07-24 for Fusion Fiber - 1 Gbps -
STI-0254005-0
RMA/Shipping Fee - RMA# 11.12 11.12
STI-0254005-0,SRA18484M
I called to complain, but the rep said, "It was part of the terms and conditions you agreed too." What a stupid response from a company that claims to have "Nice People" and "Award Winning Customer Service."
My Sonic bill has also surpassed my old Comcast bill, and I'm still experiencing high latency with their service, especially in the morning. Once my contract with Sonic is up in Feb 2019, I'll be migrating back to Comcast...unfortunately.
Voice Federal Subscriber Line Charge Fee - 6.50 6.50
STI-0254005-0/PAIR200
Voice Federal Universal Service Fund Fee - 1.66 1.66
STI-0254005-0/PAIR200
Voice California Lifeline Telephone Service 0.38 0.38
Surcharge - STI-0254005-0/PAIR200
Voice California Deaf and Disabled Telecom 0.04 0.04
Program Surcharge - STI-0254005-0/PAIR200
Voice California High Cost Fund-A Surcharge 0.03 0.03
- STI-0254005-0/PAIR200
Voice California Teleconnect Fund Surcharge 0.09 0.09
- STI-0254005-0/PAIR200
Voice California Advanced Services Fund 0.04 0.04
Surcharge - STI-0254005-0/PAIR200
Voice California 911 Emergency Surcharge - 0.06 0.06
STI-0254005-0/PAIR200
Voice San Francisco Access Line Fee - 3.39 3.39
STI-0254005-0/PAIR200
Voice California Public Utility Commission 0.03 0.03
User Fee - STI-0254005-0/PAIR200
Voice FCC Interstate Telecom Service 0.03 0.03
Provider Fee - STI-0254005-0/PAIR200
Property Tax Allotment Surcharge - 0.33 0.33
STI-0254005-0/PAIR200
Voice Regulatory Recovery Surcharge - 0.35 0.35
STI-0254005-0/PAIR200
Fusion Fiber Phone Service - 4157951060 - 0.00 0.00
STI-0254005-0/PAIR200
Fusion Fiber - 1 Gbps - STI-0254005-0 50.00 50.00
Fusion Fiber Information - STI-0254005-0 - 0.00 0.00
Data $40.00 Voice $10.00
Credit Prorate 2018-08-23 to 2018-07-24 for 9.19cr 9.19cr
Fusion Fiber RG Rental - STI-0254005-0
Charge Prorated discount from 2018-08-23 to 9.68 9.68
2018-07-24 for Fusion Fiber - 1 Gbps -
STI-0254005-0
RMA/Shipping Fee - RMA# 11.12 11.12
STI-0254005-0,SRA18484M