by
dane » Wed Sep 25, 2019 9:13 am
drew.phillips wrote:kevintsui wrote:@drew.phillips
It's been a year since I've been on the re-sold AT&T Fiber. It's been great! But do you have an idea when Sonic Fiber will be available in Millbrae for me to switch onto?
Hi Kevin,
I don't have any information on availability, but Millbrae is part of Sonic's next fiber expansion (
https://www.sfchronicle.com/business/ar ... 668653.php). The best thing to do is periodically check your address at sonic.com/availability and look for information on pre-orders. As a current customer, when the time comes, you should receive updates about fiber availability as well.
Stay tuned for updates!
Existing members with any current service will get email notifications and progress reports for their area as fiber rolls out, followed by an invitation to schedule their migration when complete.
Checking availability thus isn't necessary. And one caution: do not use the availability check and new customers pre-order or signup if you are an existing member! This will cause two accounts to be created, double billing, potential loss of your telephone number, email and settings, etc. Instead, follow the link to migrate when you get the email - it'll route you toward our Member Tools for connection upgrades, which can be found here:
https://members.sonic.net/connections/serviceupdate/