What's the FDA and ETA for Panoramic Hill? (e.g. Panoramic Way, Mosswood Rd, Arden Rd, Dwight Way (upper), Dwight Pl, Panoramic Pl).
Excerpt of email updates from Sonic:
2019-04-06: "... As of this month, over 21% of the network in your area is live!"
2019-03-05: "We've officially begun lighting up your neighborhood! 6% of your area is currently active ..."
2019-02-04: "... We're expecting to light up some of the network in your area starting this month! ..."
2019-01-04: "... Over 96% of the network in your area is Activated and just under 4% remains in Construction. ..."
2018-12-04: "... We're continuing to make progress building out our Gigabit Fiber network in your neighborhood! ..."
2018-11-02: "... But, we've encountered construction delays in delivering you the fast, dependable service you deserve. ... The Sonic Team will begin hanging fiber lines aerially ... his critical final phase of construction won't commence until after the holiday season. ..."
2018-10-21: "YOU'RE CLOSE TO BE CONNECTED! Our engineering team is working to complete your area's Gigabit Fiber network construction this month (woohoo!). Once completed, we'll contact you with next steps, which includes scheduling your installation. ..."
2018-09-21: "This is a reminder that we expect to complete our Gigabit Fiber network construction in your area October 2018. ..."
2018-01-23: "THANK YOU FOR PRE-ORDERING ... Our expected connection month for your location is October 2018"
@dane, there's lots of fluff, ambiguity, and yada yada in these Sonic email messages and not much to go by. For instance, what does even "96% of the network in your area" mean - is "your area" == Berkeley, part of Berkeley, my street? I understand it's tricky to provide informative messages with specific details for each customer but please try to provide a bit more useful information in those messages. Also, as I think others mentioned - some of these messages seem to be scheduled way in advance, e.g. an automated message saying "close to be connected" to then be withdrawn a week later by "we've encountered construction delays", which seems unnecessary. It really lowers the overall trust in these Sonic email messages. Thanks.
EDIT 2019-02-07: I hope my critique at the end didn't come out the wrong way; it was meant as constructive feedback on how true and trustworthy information is key to people waiting to get connected.
EDIT 2019-04-06: Add March and April notifications. Still not sure what "your area" means. However, have seen the various Sonic trucks on and off at the bottom of the Panoramic Hill for a few weeks now.