by Happy Customer » Fri Jul 13, 2018 4:20 pm
Have used Accession Communicator on my iPhone for over a year with no problem until a few days ago.

Now receiving the following message within the Accession app: "Service Issue! You may not receive incoming calls/messages because of a problem with network capabilities. Please contact your service provider."

At other times (more rarely) the following message appears: "Service Issue! You are not receiving incoming calls. This is a temporary issue, however if the problem persists please contact your service provider."

The problem is currently permanent not periodic. The service provider is sonic.net.

I have disabled and enabled Accession within sonic.net voice settings as well as logged off and back on in Accession with no resolution. My IOS version is 11.4. Not aware of any recent software or network changes.

Wish to remain a Happy Customer. Any advice appreciated. Thank you.