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Why can't I give you money?

Posted: Thu Nov 16, 2017 2:30 pm
by SOCO
For the last 15 years or so we have been happily paying Sonic for our co-located server. We use a credit card to pay 1 year in advance. Now that our year is up, you are refusing to take a credit card. Instead you want a check or ACH transfer. You must remember that we are a large Fortune 500 company (well, actually about #745) and limiting us to those two choices is going to be virtually impossible. Why are you doing this? Is it to save the couple of percent in fees? If so, I will pay a couple percent more.

What do I have to do? Can I drop off the $1668 in cash? (I am tempted to bring it all in pennies! :-) ) Do I have to switch to Microsoft Azure? I hate to leave Sonic, but I have no other way of paying you except via credit card. There must be some solution to this...we really want to give you money!

Our account name is: SOCO

Re: Why can't I give you money?

Posted: Tue Nov 21, 2017 9:28 am
by soco
Our payment is coming due soon. I really need an answer on this!

Re: Why can't I give you money?

Posted: Tue Nov 21, 2017 2:29 pm
by miken
Someone should be reaching out shortly to the number we have on file to discuss the account billing with you.