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Faxline not receiving
Posted: Thu Dec 29, 2016 10:58 am
by amywu
Our faxline is not receiving faxes (sending is working). The reported errors are "no answer" and "connection refused." Any ideas what's going wrong? Thanks
Re: Faxline not receiving
Posted: Fri Dec 30, 2016 11:21 am
by m.harmon
Hello,
I'm not sure what is going on yet. Going to send you a test fax and watch what happens from my side.
Re: Faxline not receiving
Posted: Fri Dec 30, 2016 11:28 am
by m.harmon
From my side it appears to have worked. I am not sure why your previous attempts did not. Can you have the sender try again?
Re: Faxline not receiving
Posted: Sun Jan 01, 2017 1:55 pm
by amywu
I tried resending from efax, and it failed again. The failure message from efax says there was no answer.
