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abject download speed

Posted: Sat Dec 03, 2016 5:38 pm
by susanjom
Fusion has gotten worse and worse and worse ...
My service is for 'up to 10 mpbs'.....well worded for protection, for sure, but...
Even a few weeks ago when I thought it was awful I was getting 7 mbps.
Today? 3.5 mbps.
I haven't moved farther away from whatever point my speed gets calculated from, but my service has definitely crashed.

Is anyone else suffering from deterioration since they signed up?

Re: abject download speed

Posted: Sat Dec 03, 2016 9:57 pm
by virtualmike
Contact support. They'll troubleshoot your line.

Re: abject download speed

Posted: Sun Dec 04, 2016 8:14 am
by susanjom
They did that a few weeks ago and it just got worse.
I did just get a message saying they did it again.
Hopefully it will be better now.