sometown wrote:blackmage wrote:You getting fiber or copper service?
I'm getting fiber. And that charge is phone-specific, and would not apply if I was only getting internet, I think that's why they're keeping the bundle. I don't even own a phone besides my cell. Was given the impression by the sales rep I originally called that the phone portion was free. Figured if I didn't use it, the fees would be minimal. Were it just the actual taxes...I could live with it. But this makes the un-used phone a significant portion of my ballooned bill.
I would feel much better if the product I ordered was advertised at a price closer to the true cost. This was a slap in the face.
You are crying over 6.50 when you get 1 gig fiber line for 40$+applicable Taxes ... spoiled is not even close to describe what you are. Like everybody else said sonic doesn't have to charge the fee BUT with the operational costs and maintenance costs they can and they will because by the end of the day they are a BUSINESS first and ISP second .
To add to what everybody else said .... if you don't like it then Bye Felicia .... there is plenty of other ISP out there that would CHARGE you way more and never disclose the breakdown of all the fees you are being charged till you receive your first bill ( ATT , COMCAST to name a few ) ... Don't let the door hit you on your way out ...