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Authenticate smtp

Posted: Wed Sep 07, 2016 2:58 pm
by knwdpres
I'm trying to get my Google apps account to send mail from my hosted account at sonic. It keeps telling me i have to authenticate the smtp server - which would be the sonic server hosting that account.

OK. How do I do that?

I'm not seeing any directions for this online at sonic. Any help appreciated. I've spent many hours trying to figure this out with no success.

Re: Authenticate smtp

Posted: Wed Sep 07, 2016 3:12 pm
by Guest
Need more info like what you enter for ports and stuff. Or use this link for reference

https://wiki.sonic.net/wiki/Quick_Refer ... _and_Ports

Re: Authenticate smtp

Posted: Wed Sep 07, 2016 3:43 pm
by knwdpres
Like where would I enter this information? I can't get to the appropriate pages on either Google or Sonic. The Google "send as" admin page gives me an error and no place to ask for authentication. I don't find anywhere on the Sonic members page to do it. Any help appreciated.

I tried the settings in the webmail account; no luck.

Re: Authenticate smtp

Posted: Wed Sep 07, 2016 5:44 pm
by parker_day
I'm not 100% sure if you're trying to have all of your email on Sonic or on Gmail's side. I might be misunderstanding what you want, but I would suggest having your Sonic account forward to your Gmail account. Once you do that, follow the steps below to be able to respond from the email address that the email was sent to. Excuse my censoring for privacy, hopefully this makes sense.

1. First step, go to settings
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2. Then to Accounts and Import tab
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3. Next to"Send mail as:" you may have your Sonic email address. If you do, you need to delete it. If you don't, skip to step 4.
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4. Now, it's time to add your Sonic email. Select Add another email address you own under "Send mail as."
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5. On the first page, put in your name (as you want it to appear) and your Sonic email address, then click Next
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6. The Sonic SMTP server is mail.sonic.net. The username is your Sonic email address in full. Also put in your current Sonic email password. Use Port 587 and TLS. Click Add Account.
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7. Gmail will send an email to your Sonic address with a code. If you're already forwarding it to your Gmail account, then it be in your Gmail inbox, otherwise check for the email https://webmail.sonic.net. Copy and paste the code Gmail sent into the confirmation code box and click Verify.
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8. Now you should be back at the Gmail Settings->Accounts and Import window. Under Send mail as you'll want to check a few options. In my case, I use my Sonic email as a secondary account so I leave my Gmail as my default address. If you want to send from your Sonic account by default on new emails, click make default next to your Sonic account. You usually want to check that Reply from the same address the message was sent to option. Also, here you can see that it'll use Sonic's server for your outgoing email.
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9. At this point, if you haven't yet, you'll want to set your Sonic email to forward to your Gmail address. You can do that forwarding at https://members.sonic.net. You now have a single inbox for both your Gmail and Sonic accounts.
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You can also use the Gmail apps on your mobile device as well, if you want to. I hope that helps!

Re: Authenticate smtp

Posted: Thu Sep 08, 2016 10:08 am
by knwdpres
First I wasn't getting to step 6 above. no place to even enter smtp info. Now I get there, but it will not authenticate, rejecting the password which is correct. Sigh

Re: Authenticate smtp

Posted: Thu Sep 08, 2016 10:14 am
by miken
knwdpres wrote:First I wasn't getting to step 6 above. no place to even enter smtp info. Now I get there, but it will not authenticate, rejecting the password which is correct. Sigh
Try it with the username just being your Sonic username without the @sonic.net at the end.