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Wi-Fi Calling Error Reg-99

Posted: Wed Aug 03, 2016 12:30 pm
by carjack
Views: 2
I've been trying to enable WiFi calling from my smartphone at home--no success. My phone recognizes and saves my home network name; it states that it is connected to my router/ modem. But the phone never get beyond the spooling searching. It gets stuck at "WiFi enabling...". The problem is not the phone--BlackBerry Priv running Marshmallow OS--or its software because I'm able to access and connect public networks and friends' networks in their homes.(See attachment that indicates the phone is ready for WiFi Calling; I tried it this morning @ Legion of Honor.) Is Sonic sure that there's no Pace 4111N-030 Modem/Router firewall preventing WiFi connection to my phone
Thanks in advance.
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Re: Wi-Fi Calling Error Reg-99

Posted: Wed Aug 03, 2016 10:40 pm
by virtualmike
What is the little notification that looks like a hat over binoculars?

Re: Wi-Fi Calling Error Reg-99

Posted: Thu Aug 04, 2016 1:03 am
by Guest
virtualmike wrote:What is the little notification that looks like a hat over binoculars?
Chrome Incognito mode. http://www.greenbot.com/article/3027914 ... droid.html

Re: Wi-Fi Calling Error Reg-99

Posted: Thu Aug 04, 2016 1:55 pm
by robert_s
Hi,

I am sorry to hear about the trouble. To help find the issue I was hoping to clarify a few things. Is this issue just happening with WiFi calls or are you having trouble connecting to the WiFi network in general? Have you rebooted both the phone and the router? Are any other devices having trouble connecting to the WiFi?

Re: Wi-Fi Calling Error Reg-99

Posted: Thu Aug 04, 2016 9:31 pm
by virtualmike
Guest wrote:Chrome Incognito mode.
OIC. I use incognito mode regularly, but I never get an icon on the notification bar.