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VPN connection problem

Posted: Sat Jul 23, 2016 5:32 pm
by cnt100
I have two devices that I've installed Sonic's VPN service on for a recent trip we took. The one on my cell phone running Jelly Bean 4.3 connected without a hitch; the Samsung Tab A running Lollipop 5.0.2 never connected during the trip (two different wifi services were involved). The log shows repeated errors "Transport error: socket_protect error (UDP) and the same for TCP during the one minute it attempted to connect. It makes many more attempts at the UDP (1194) than the TCP (443)--in case that matters.

I've looked online for answers but found nothing--or if I found the answer I didn't recognize it--I'm not knowledgeable about VPNs--I just want to connect safely to the internet while traveling.

When I originally installed this it worked on my home network. I uninstalled it from both devices, then later re-installed it. I can't remember if I tested it again on the tablet, but it currently doesn't work on my home wifi either.

I'd appreciate help resolving this issue. Thank you.

Re: VPN connection problem

Posted: Thu Aug 18, 2016 2:25 pm
by cnt100
Just thought I'd post this in case someone else has the same issue. I uninstalled OpenVPN from the tablet, then turned it off. After I re-started it I installed OpenVPN again, then followed the Sonic VPN wiki install for Android instructions and it now works on my home wifi. I haven't been out to try it on a public wifi yet but the fact it works on my home wifi is encouraging.