Legacy DSL bay area speeds very low after outage

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
6 posts Page 1 of 1
by fred » Fri Jun 24, 2016 8:07 pm
I see in the status that there was an outage today, it was fixed and for a few hours the service was back, but within the last hour or two its become almost unusable 50KB/s or less is the speed now

I've tried resetting everything, looks like not everything is fixed yet?
by Guest » Fri Jun 24, 2016 8:58 pm
fred wrote:I see in the status that there was an outage today, it was fixed and for a few hours the service was back, but within the last hour or two its become almost unusable 50KB/s or less is the speed now

I've tried resetting everything, looks like not everything is fixed yet?
same here, now I'm in sync no surf condition and unable to reach support on the phone
by Guest » Fri Jun 24, 2016 9:48 pm
looks like the only sustained transfers I can do are youtube videos at ~50KB/s 144p max
anything else gets crushed to sub 5KB/s
Pages load now, seems to burst a little speed before it falls back.
by fred » Sat Jun 25, 2016 6:41 am
certain sites still don't load, others do.
http://techpartner.intel.com/campaigns/enthusiast/
is an example.
by m.harmon » Sat Jun 25, 2016 8:21 am
Hello Fred,


Still having trouble? If you can PM me your account info I can take a look.
M. Harmon
Sonic Customer Support
by fred » Sat Jun 25, 2016 1:42 pm
Ok, everything seems to be back to speed

thanks!
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