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Wordpress site down - database connection error

Posted: Wed Mar 09, 2016 11:26 am
by hotei
We needed to upgrade to the latest build of wordpress, so I went in to backup the database first. But we had lost the password so I created a new one. I entered the new database password in the wp-config.php file and uploaded it, but the site is down. After 30 min on the phone, tech support suggested posting here. Anyone have any suggestions? Website: hoteimotors.com

Thanks.

Re: Wordpress site down - database connection error

Posted: Wed Mar 09, 2016 12:48 pm
by joemuller
I took a second to double-check your wp-config.php file. The password was between "back-ticks" (the ` character) instead of single-quotes, so that was breaking the database connection. I went ahead and fixed those for you, so it should be working now.

Re: Wordpress site down - database connection error

Posted: Wed Mar 09, 2016 2:36 pm
by hotei
Awesome, thank you! :D