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No history button in fax tool

Posted: Tue May 31, 2011 10:44 am
by jej735
I recently tried the Fax tool, and found:

-- when I pressed the "History" button after sending my fax, I returned to the "Send New Fax" page rather than seeing a history;
-- despite what the Help page says, there is no "History" button on the "Send New Fax" page; and
-- the Help page has a typo: "Is there a log of faxes that I've sent in the past??" has an extra trailing question mark.

Though right now, two question marks kind of covers things.

Re: No history button in fax tool

Posted: Tue May 31, 2011 10:55 am
by kgc
It was easiest to fix that typo, so I did that first.

Second, I've added an explanation that, for the time being, mailbox accounts cannot view their fax histories but that faxes that a mailbox account sends show up on the primary account's history.

Third, I'll have Chris remove the spurious link after you've sent a fax.

Re: No history button in fax tool

Posted: Thu Jun 02, 2011 6:18 pm
by orm
Also the mailbox accounts get emails if the fax succeeds or fails, so as Dane pointed out on another post "that" is your best history option.

Re: No history button in fax tool

Posted: Mon Jun 06, 2011 3:38 pm
by cboyce
The "history" link on the fax confirmation page for mailbox accounts has been removed. Sorry for the confusion!