scammers crooks at sonic

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
4 posts Page 1 of 1
by tnt89868 » Tue Sep 15, 2015 11:53 pm
Called in 9/10 to close my account and today I see I'm still being billed $18.95 for basic internet for NEXT MONTH. Ridiculous bunchs of crooks. The CSR assured me there would be no more charge. BBB and Contact4 here I come.
by m2m3 » Wed Sep 16, 2015 12:16 am
OK. So, instead of calling them and telling them directly of their potential mistake or "scam" you decide to post here? How much credibility should we give you?
by thulsa_doom » Wed Sep 16, 2015 12:15 pm
It looks like Jordan in our Billing department sorted this out earlier today while on the phone with you. A receipt for the credit back to your card should have arrived at your off-Sonic email address around 10:03am.
John Fitzgerald
Sonic Technical Support
by pockyken007 » Wed Sep 16, 2015 12:38 pm
tnt89868 wrote:Called in 9/10 to close my account and today I see I'm still being billed $18.95 for basic internet for NEXT MONTH. Ridiculous bunchs of crooks. The CSR assured me there would be no more charge. BBB and Contact4 here I come.

LOL Way to jump the gun ... I believe you owe somebody an apology now :P
4 posts Page 1 of 1

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