Page 1 of 1

iPHone 5c won't let me delete emails

Posted: Fri Feb 20, 2015 7:14 pm
by lemuria
Trying for the second time to get this to post Grrrr

My iPhone 5c won't let me delete emails. It has always been this way. Tried looking at settings for phone and sonic webmail ; nothing relevant. When I look at an email and tap the Trash button it says: Unable to move message. The message could not be moved to the mailbox Trash". No one can figure out what is wrong. Help!

Re: iPHone 5c won't let me delete emails

Posted: Fri Feb 20, 2015 11:46 pm
by virtualmike
My spouse encountered that. We found this solution, which solved the problem. Note the screen shots and path are from an older version of iOS, but there should be enough information that you can follow along and make the necessary change.

Re: iPHone 5c won't let me delete emails

Posted: Sat Feb 21, 2015 7:29 pm
by lemuria
OK, I see the part of your reply that says you found a solution but not the actual steps of the solution.
Thanks

Re: iPHone 5c won't let me delete emails

Posted: Sat Feb 21, 2015 10:52 pm
by virtualmike
My apologies. I included a link, so I'm not sure what I did afterward to cause it not to appear in the posted message. Here it is again:

http://www.netchimp.co.uk/webdesign/iph ... rash-imap/

Re: iPHone 5c won't let me delete emails

Posted: Sun Feb 22, 2015 5:50 pm
by lemuria
Looks like it worked, thanks so much!

Re: iPHone 5c won't let me delete emails

Posted: Sun Feb 22, 2015 11:50 pm
by virtualmike
You're welcome!