accessing wp database

[barreb1]

I have to agree with the earlier poster, that Sonic's support of wordpress is pretty abysmal.

How do you run a one click install that then can't run because the server is running too early a version of php? I realize that after you've made two calls to support and fished through the site to find the php wiki, that this can be "fixed" by creating a new .htaccess file, but why have such junk in your install and waste your customer's time?

So then after also spending HOURS and another useless call to support trying to figure out your configuration (and being told that the database is just a file I can access through ftp??), I started over and did a fresh install. When to access the database and it doesn't show up on my database list.

Come to find out via your forums that "With the one-click installer... the database is configured automatically, and while you can see the username and password hash included in the wp-config.php file you do not need to modify the values. The database does not appear on your account as a service and as such it will not be displayed via member tools. The idea is that database manipulation will be handled via wordpress."

So how the hell are you supposed to migrate a site over if you can't import the database??????? Recreate every post one by one??

Anyone who works regularly with Wordpress knows you periodically need database access. Database access is um, kind of why PhpMyAdmin was INVENTED. Not making any sense here.

[williamt]

Could you private message me your sonic username so I can look at what went wrong with your install?
I just ran through an install and everything worked as expected.

The install is meant to be a "managed install", meaning our system takes care of installing and upgrading. It is supposed to ease the burden from users having to do manual things with the file system and database to get things to work. While not entirely perfect for a large majority of our users it works just fine.

In the Wordpress admin section under tools (I believe) there is an import/export utility that allows you to import a Wordpress export without having to mess with MySQL directly.

If you would like to access your database using phpMyAdmin from our member tools we will need to turn your install into an un-managed install. Other options are to access the database directly from shell or installing phpMyAdmin in your webdirectory. The credentials for your database can be found in wp-config.php in the root of your wordpress install.

[cdkeen]

I have to agree with the earlier poster, that Sonic's support of wordpress is pretty abysmal.

If you read past the post title it is evident that the majority of the problems experienced by the user you reference were due to misunderstanding. After this user received clarification on what was needed this is what they posted:

Thank you for your help, I really appreciate it.

Our customer support available via phone and email does not include assistance with wordpress or databases; however we do encourage our users to post here for assistance and we do our best to respond promptly. Please let me know if you have any additional questions or problems. Thanks for choosing Sonic.net!