Page 1 of 1

Packet Loss while gaming with new sonic internet, but not AT&T fiber.

Posted: Thu Jun 12, 2025 11:56 pm
by ryanvong
I recently switched from AT&T Fiber to Sonic Standard 10gb Fiber and I'm now getting serious packet loss while playing Fortnite (Red X Wifi Symbol + 8% packet loss) despite having the same setup otherwise.

My gaming connection setup is Sonic ONT > Deco XE75 6E > Moca 2.5 > Ethernet Switch > Xbox Series X
(Previously was AT&T BGW320 instead of Sonic ONT)

The previous setup actually fixed really bad bufferbloat issues I was having a while ago which also caused massive packet loss on Fortnite.

My new setup (above) has great bufferbloat on my Xbox (A+ on waveform) and an OPEN NAT, but for some reason I'm getting a Red X Wifi Symbol with awful packet loss while playing Fortnite. So now I'm confused, because like I said, it's the same besides the ISP.

I have the same settings on my Deco app. I have QoS enabled. IPv6 is disabled. I've physically and over-the-air reboot both my Xbox and Deco and Sonic several times.

Could this be something on Sonic's end?