When using Sonic VOIP app, calling service doesn't "hear" keypresses
Posted: Mon Jun 09, 2025 12:00 pm
There's an old topic in the forum related to this, but it seemed tied to physical phones.
I was in Europe for a couple weeks using a data only eSIM on my cellphone and needed to "approve" a CC charge. The process required giving the bank a phone # to call. I had them call my Sonic landline and then answered the call via the voip app. I then got an automated request to hit Zero on the keypad. I did this and tried multiple times, but the calling service never "heard"/reacted to my keypress.
Is there a way to fix this?
Thanks
I was in Europe for a couple weeks using a data only eSIM on my cellphone and needed to "approve" a CC charge. The process required giving the bank a phone # to call. I had them call my Sonic landline and then answered the call via the voip app. I then got an automated request to hit Zero on the keypad. I did this and tried multiple times, but the calling service never "heard"/reacted to my keypress.
Is there a way to fix this?
Thanks