Access in Redwood City, CA - neighbor across the street has service

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
3 posts Page 1 of 1
by tsong » Fri Apr 25, 2025 10:28 am
I'm currently a Fusion customer and noticed that 10G Sonic service is available for my neighbor across the street. Last week I checked for 10G service availability and it was in the planning phase; today it doesn't even show a status anymore.

I understand that there are several hurdles to adding new service; just voicing my support for more service in 94061!
by sonic.boom » Mon Apr 28, 2025 10:37 am
Sorry for any issues you're having with the fiber status tool. I just checked the status and see that it is, in fact, still in the planning phase. We don't appear to have a timeline we can provide at the moment, but I'll see if I can get any updates on fiber in your neighborhood and post another response here later this week.
Sean M.
Community & Escalations Specialist
by tsong » Mon Apr 28, 2025 10:50 am
Hi Sean - appreciate you looking into it and the update.
3 posts Page 1 of 1