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Can't send fax
Posted: Sat Jan 04, 2025 8:35 am
by lsiu568
I tried to send a fax yesterday. I did it twice because I received no confirmation after the first time. Same thing the second time around. I don't know if the fax went through because I receive no confirmation through email, nor can I see any status. Is there a limit on file send using the fax function? I was trying to send a pdf that is about 3 mb. I was able to use fax function a few years ago but not this time. Thank you for any helps.
Re: Can't send fax
Posted: Sat Jan 04, 2025 3:05 pm
by virtualmike
Have you tried checking the status using the "View Sent Faxes" link (in tiny print) at the bottom of the "Send A Fax" page?
I just sent a test fax to my Sonic Faxline number and it went through quickly. I received both the acknowledgment and the incoming fax at the same time.
Re: Can't send fax
Posted: Sat Jan 04, 2025 10:55 pm
by lsiu568
I just tried and it doesn't display anything sent.
I modified my pdf so it's smaller: 0.5 MB instead of 3.0 MB, and just sent it and now it works!
Re: Can't send fax
Posted: Sun Jan 05, 2025 12:59 pm
by virtualmike
Excellent.