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Why am I getting spam email all of a sudden?

Posted: Thu Oct 03, 2024 2:21 pm
by imoran
Though it isn't a lot by any standards, I've noticed I have been receiving one to two spam emails a week, when I would get none for months at a time. I enter the email address in the Sonic Blocklist. What has changed with Sonic spam blocking?

Re: Why am I getting spam email all of a sudden?

Posted: Fri Oct 04, 2024 9:37 am
by loherj
Thank you for reaching out about Spam Emails. There have been no changes in the spam settings configuration for Spamassassin on our end.

That's great that you are blocklisting the senders already, but I wanted to link some Wiki pages below for further help if you were interested.

https://help.sonic.com/hc/en-us/article ... 7-Spam-FAQ

https://help.sonic.com/hc/en-us/article ... amAssassin

https://help.sonic.com/hc/en-us/article ... ocklisting

If you have any other questions please don't hesitate to reach out.

Re: Why am I getting spam email all of a sudden?

Posted: Fri Oct 04, 2024 2:04 pm
by imoran
Thanks! I wish there was someplace right on the email page to mark as spam/blocklist so I don't have to go out of the email to the web tools page to mark it.