Service for east hills and white road area

[fuzzyrabbit99]

Hello, it says in September that service would go live and with it being a few days from being October should I expect the service to go live then?

Thanks

[dane]

Hard to say with accuracy, we've been struggling both on the front end (permits) and the back end (available staffing for installations). This latter issue has caused us to hold some completed areas until we've got staff capacity, because if we don't do that, we'll end up many months out on installation intervals for customers in already active areas. If it's not one thing, it's another. But once we do activate an area, we're golden, and the 10Gbps service is certainly well worth the wait, even if it is frustrating.

-Dane

[fuzzyrabbit99]

That's rough, got to love good old bureaucracy. Worker shortages sucks, but yeah the wait will be worth it. I'm stuck with Xfinity for now.