94134 Pushed back may 2025

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
2 posts Page 1 of 1
by krave08 » Thu Aug 29, 2024 8:28 pm
Hello, I was wondering if I get a update on why its getting pushed back? Originally it was suppose to be August and then got pushed back to November and then January and now its May.
by jordan.m » Fri Aug 30, 2024 11:04 am
Hello! I'm sorry we're taking longer than expected in your area. Building brand-new Fiber infrastructure in an area for the first time is time-consuming and work-intensive. It involves coordination with the City, which can cause unforeseen delays in the process. In your area, we are awaiting approval on the necessary permits, and due to the uncertainty of how long that will take, it is difficult to provide an accurate estimate. We hope we can deliver services sooner than May 2025 so I implore you to keep an eye on our Fiber status page. Thank you for your ongoing patience, and we look forward to having you as a customer!
Jordan M.
Community and Escalations Specialist
Sonic
2 posts Page 1 of 1