Please Separate Voice and Internet Service

[klotfi]

I have the 1G internet plan and it is bundled with voice, which I don't use. I understand that bundling voice into the overall package increases the perceived value. It is actually a determinant though for anyone that doesn't use the voice service because I now pay $18 in taxes on top of my internet service. That is a 30% in my monthly bill for nothing.

Please, please unbundle voice from your internet service.

[brandonc]

I have the 1G internet plan and it is bundled with voice, which I don't use. I understand that bundling voice into the overall package increases the perceived value. It is actually a determinant though for anyone that doesn't use the voice service because I now pay $18 in taxes on top of my internet service. That is a 30% in my monthly bill for nothing.

Please, please unbundle voice from your internet service.

Thanks for taking the time to provide your feedback; we really appreciate it.

We are working to expand our 10gbps Fiber service to more areas as quickly as possible since it offers an Internet-Only option for $49.99/mo and removes the phone taxes/fees from the monthly bill, which we understand adds a lot of unnecessary cost to users like yourself who don't utilize the phone service.

I hope we can bring that service to your area soon!

Kind regards,