Page 1 of 1

Service Outage El Segundo , Ca

Posted: Fri Mar 29, 2024 11:05 pm
by ineedthefiber
My fiber Internet is currently down, anyone have any tips on how to contact Sonic outside of their support hours. Guess I'll be living in the dark ages until 8am :|

Re: Service Outage El Segundo , Ca

Posted: Mon Apr 01, 2024 4:36 pm
by jerrielm
Hello!

I can see that your service is back up and running. Thats great! Let us know if you have any other service issues!

Here is some troubleshooting guides in case its after hours:

https://help.sonic.com/hc/en-us/article ... r-Ethernet
https://help.sonic.com/hc/en-us/article ... -No-Signal

Best Wishes!