rrichard wrote: ↑Sun Jan 28, 2024 10:10 am
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Given that I will never be able to get Sonic fiber here, what are my alternatives?
I currently have Sonic Fusion Broadband X2 and am far enough from the switch that I get 8 Mbps. It's inadequate for my needs. I desperately want to rule out Xfinity/Comcast because of a long history of terrible customer service experiences with them. I would break a solemn vow if I ever sign up with them again. ATT doesn't offer FTTN here yet, so I suspect they only thing they can give me is the same service I currently have with Sonic. Cellular internet is ungodly expensive for my volume of data (sometimes 30 - 50 GB per day).
I can wait a while longer, but not forever. Do I have to sell this place and move someplace with above ground uttilities?
We can/do build out our infrastructure in areas where the utilities are underground. It is mostly just a matter of how much interest for our service is in the area, as we prioritize build-outs based on that. However, it is much more difficult due to all the extra regulatory processes involved. In many cases, cities will turn down our proposal to build there due to all the invasive construction work needed to complete the project. There are also areas like San Francisco where there are laws against micro-trenching, which completely halts us from building underground for the time being.
If we did announce Fiber expansion to your area, we would just need a conduit to run our cable through to reach your home. We cannot use conduits owned by other companies, so it would need to be a conduit that you or the landlord can provide documentation of ownership. If there is none owned by you or the landlord, then you'd have to hire someone and pay for a new conduit to be installed for the property for us to utilize.
I'm sorry our current DSL service there isn't fast enough to meet your needs, but I completely understand if you need to look at other options until Fiber eventually reaches you. I hope that we can expand there in the future!
Kind regards,