by
loherj » Wed Dec 27, 2023 10:47 am
Thank you for reaching out regarding your attempt to access the Sonic Mobile Communicator.
I was able to look at your account, and you have Sonic Mobile Communicator enabled on the circuit, capable of utilizing the SMC.
My first assumption would be that either the Phone number as your username or the password was input incorrectly.
You can follow this link to complete the steps for accessing the SMC.
https://help.sonic.com/hc/en-us/article ... mmunicator
I don't see any recent calls with our support team on the account. If you are still unable to access the SMC, please call our support line at (707)-547-3400 between 8 am and 10 pm, 7 days a week, to troubleshoot this in real-time.