I need to change my WAN ip address quick. If you know how to do it with SONIC internet that would be greatly appericated. If not, please suggest to the developers to add an option to change the WAN IP Address with just a button.
Hello, and thank you for reaching out.
While there is no exact way for Sonic to change your WAN IP, a couple of steps you can take are as follows. I have looked at your account, and I see you are using your own provided router, not one provided by Sonic.
You may be able to release and renew via your CPE. If you cannot do so, you can unplug your router from power and the ONT for a bit (about an hour to two or even overnight if that is an option). This may result in a WAN IP change.
You can attempt to plug a different device (like a computer) directly into the ONT. This may force a MAC address change. Keep in mind this step may flood your MAC table, and by doing so, you will need to call Sonic support for assistance in clearing the MAC table.
Also, if the loss of complete internet is not an issue, you can unplug your ONT for a bit (again, about an hour or two) and see if the lack of connection forces an IP change.
