SHORTCIRCUIT in latest spam false positives

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3 posts Page 1 of 1
by virtualmike » Wed Oct 18, 2023 4:20 pm
In just the last few days, I've had several emails go to graymail with very high spam scores.

Each one of them has this in the list of rules that hit:

Code: Select all

100 SHORTCIRCUIT Not all rules were run, due to a shortcircuited rule
All of these are on newsletters that I've been receiving for months (or even years). A couple of the emails had emojis in the subject line, but the others don't, so that's likely not the issue.

Any idea what's causing this? ...thanks!
by kgc » Fri Oct 20, 2023 11:20 am
This should be resolved as of Wed. night. We'd deployed an upgraded version of a commercial module that we've used for some time a little while ago but it unfortunately it was cranking out both false positives and utilized the shortcircuit feature that supersedes the allowlists. We're working with the vendor now.
Kelsey Cummings
System Architect, Sonic.net, Inc.
by virtualmike » Fri Oct 20, 2023 2:43 pm
Thanks, Kelsey! Indeed, I haven't seen anything since Wednesday.
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