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no more Sonic in north Oakland?
Posted: Sat Oct 14, 2023 2:15 pm
by michael
I heard that Sonic is not only not offering fiber in my neighborhood, but also stopped offering Fusion to new customers in February. Could you elaborate on what's going on? Is this temporary?
Re: no more Sonic in north Oakland?
Posted: Mon Oct 16, 2023 8:15 am
by spencerw
We recently ended our relationship with AT&T so we can no longer submit new orders of our Fusion Broadband or IP Broadband services. This is not a temporary change, so unfortunately until we reach your area with our fiber we cannot offer you any new services.
Re: no more Sonic in north Oakland?
Posted: Sat Oct 21, 2023 6:02 pm
by ericmiller777
Hey I'm on Alcatraz ave does this effect me, can you guys still upgrade to 10 gbps?
Re: no more Sonic in north Oakland?
Posted: Sat Oct 21, 2023 6:28 pm
by dane
ericmiller777 wrote:Hey I'm on Alcatraz ave does this effect me, can you guys still upgrade to 10 gbps?
Alcarez or Alemeda? Hopefully the latter! If so, 10Gbps service will be deployed in Alameda soon.
Re: no more Sonic in north Oakland?
Posted: Sat Oct 21, 2023 7:48 pm
by ericmiller777
dane wrote:ericmiller777 wrote:Hey I'm on Alcatraz ave does this effect me, can you guys still upgrade to 10 gbps?
Alcarez or Alemeda? Hopefully the latter! If so, 10Gbps service will be deployed in Alameda soon.
Alcatraz Ave in Oakland
I'm gonna be quite sad if I can't sign up to get in line for a 10 gbps upgrade, especially since you guys are getting the Eero Max 7
Re: no more Sonic in north Oakland?
Posted: Sun Oct 22, 2023 10:10 am
by dane
ericmiller777 wrote:dane wrote:ericmiller777 wrote:Hey I'm on Alcatraz ave does this effect me, can you guys still upgrade to 10 gbps?
Alcarez or Alemeda? Hopefully the latter! If so, 10Gbps service will be deployed in Alameda soon.
Alcatraz Ave in Oakland
I'm gonna be quite sad if I can't sign up to get in line for a 10 gbps upgrade, especially since you guys are getting the Eero Max 7
I’d you have 1Gbps fiber today, you can request an upgrade to 10Gbps in the Member Tools page, in the connections section.
https://members.sonic.net/