Page 1 of 1

Choppy upload speeds today, yet download works fine

Posted: Fri Aug 25, 2023 9:51 am
by andyfaubert
Upload speeds are high as usual today, around 200-400 Mbps, depending on my distance from the wireless router, but the upload speed varies from 0.005-8 Mbps as of this morning in Redwood City.

I was also sometimes getting failed DNS requests for websites, but rebooting the ONT seemed to help.

Is anyone else experiencing the same issue?

Re: Choppy upload speeds today, yet download works fine

Posted: Fri Sep 01, 2023 8:20 am
by jerrielm
Hello!

I see that we have recently went out on a service call to fix some speed issues at your home, were we able to restore speed? How is the service treating you now? Let me know!

Best Wishes!