Hi all-
I got an e-mail message from Sonic titled "Confirm your Sonic contact information". Let's see, I have wired service, so obviously my address did not change, and my bill has been paid, so obviously my payment account information has not changed. I sent the response below. I appreciate any comments you may have. Thanks!
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Hi-
Since I received your message and because I have not told you that I moved, by definition, my contact information is correct, thank you.
I hold Sonic to a high standard for customer service, because your company has earned this respect. However, I will not "follow the link" or log on to "confirm" my information. The reason is, that --every-- other company that --ever-- has asked me to "update" or "confirm" my information, has in fact only wanted to try yet, yet, yet again to badger me into giving them my -cell phone number-. EVERY time, that is the first thing they push for, relentlessly.
I thoroughly hope that Sonic is/was not going to ask me that same question as well, but I am not going to go and find out. I am happy if you will comment on my notes above, and if you include me in your list of people who have truly confirmed their contact information. Thank you!
Chris
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I got an e-mail message from Sonic titled "Confirm your Sonic contact information". Let's see, I have wired service, so obviously my address did not change, and my bill has been paid, so obviously my payment account information has not changed. I sent the response below. I appreciate any comments you may have. Thanks!
---
Hi-
Since I received your message and because I have not told you that I moved, by definition, my contact information is correct, thank you.
I hold Sonic to a high standard for customer service, because your company has earned this respect. However, I will not "follow the link" or log on to "confirm" my information. The reason is, that --every-- other company that --ever-- has asked me to "update" or "confirm" my information, has in fact only wanted to try yet, yet, yet again to badger me into giving them my -cell phone number-. EVERY time, that is the first thing they push for, relentlessly.
I thoroughly hope that Sonic is/was not going to ask me that same question as well, but I am not going to go and find out. I am happy if you will comment on my notes above, and if you include me in your list of people who have truly confirmed their contact information. Thank you!
Chris
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