brandonc wrote:Hi Jeffrey,jeffreyromualdo wrote:What about those who live in townhomes with HOA. Will we have to work with our HOA so that you can install fiber to my home once it become available? Or do you work with HOAs?
For multi-dwelling buildings (4 or more units), we will work directly with the property owner/HOA to get approval as well as send out a representative to perform a "site survey" with them to ensure everything is done to their preference since there's a lot more cabling/equipment involved to service every unit.
However, for single homes, we proceed with the installation with the customer normally under the assumption that they've already talked everything over with their HOA/Landlord beforehand and gotten approval.
I hope this answered your question!
Kind regards,
Thanks for quick response!
Does that mean that I need to convince 3 more unit owners to sign up for the service? Meaning, if I'm the only interested party, you won't be able to install? Or 4 or more units refers to number of actual units and not interested in getting the service? Hope that makes sense